Legal Document

Acn365 Terms and Conditions

Please read these Terms and Conditions carefully before registering on acn365. This document forms a legal agreement between you and acn365. By using the Platform, you are deemed to have accepted these Terms.

Last Updated: January 2026

Summary of Key Terms

Before reading the full terms, take a moment to review the key points below.

Age Requirement: 18+

Acn365 is strictly for users aged 18 and above. Age is verified at registration, and accounts belonging to underage users will be closed immediately.

Payment & Withdrawal Policy

The minimum deposit is BDT 100 and the minimum withdrawal is BDT 500. Withdrawals are not possible until wagering requirements have been met. All transactions are completed after verification.

Bonus Usage Terms

Wagering requirements apply to all bonuses. The Welcome Bonus carries a 30x wagering requirement. Accounts found to be abusing bonuses may be suspended.

Account Security

Each individual may only open one account. Creating multiple accounts is strictly prohibited and may result in a permanent ban.

Responsible Gaming

Acn365 is committed to responsible gaming. We provide tools to help you set gaming limits. If you feel gaming is becoming a problem, you can request self-exclusion at any time.

Prohibited Activities

Fraud, use of bots, money laundering, or gaining any unfair advantage through dishonest means is strictly prohibited. Such activity will result in account suspension and forfeiture of all balances.

1 Introduction & Eligibility

Acn365 (hereinafter referred to as the "Platform" or "we") is an international online gaming service operating under a valid license. These Terms and Conditions ("Terms") constitute a legally binding agreement between acn365 and its users.

By registering, logging in, or using any service on acn365, you are automatically considered to have accepted these Terms. If you do not agree with these Terms, please refrain from using the Platform.

Acn365 reserves the right to update these Terms and Conditions at any time. Continued use of the Platform after any changes have been made will be considered acceptance of the revised Terms. We recommend checking this page regularly.

Although these Terms are written in Bengali, the English version shall prevail in the event of any dispute.

2 Eligibility & Registration

The following conditions must be met to use acn365:

  • Users must be 18 years of age or older.
  • Online gaming must be legally permitted in your country of residence.
  • Each individual may only create one account.
  • All information provided at the time of registration must be accurate and truthful.
  • Any individual or entity banned by acn365 is prohibited from using this Platform.

During registration, you will need to provide a valid mobile number, email address, and password. We may verify your identity as part of the KYC (Know Your Customer) process. All information provided is protected in accordance with our Privacy Policy.

Registering with false information will result in account cancellation and forfeiture of any deposited balance.

3 Account Management

The security of your acn365 account is entirely your responsibility. Do not share your login credentials with anyone. If you detect any unauthorized access, notify our support team immediately.

  • Operating multiple accounts from the same device or IP address is strictly prohibited.
  • Accounts may not be transferred or sold to a third party.
  • Inactive accounts may be subject to an inactivity fee after 12 months.
  • Contact our support team if you wish to close your account.

Acn365 reserves the right to suspend or close any account, with or without reason, particularly where a breach of Terms is suspected. Any remaining balance may be returned after a verification review.

4 Deposits & Payments

Deposits on acn365 can be made via Mobile Banking, Nagad, Rocket, and bank transfer. All deposits are accepted in Bangladeshi Taka (BDT).

  • Minimum deposit: BDT 100
  • Maximum deposit: BDT 500,000 per day
  • Deposit processing time: 3–5 minutes
  • No additional charges apply to deposits.
  • Only payment methods registered in your own name may be used.

The use of third-party payment methods is strictly prohibited. If any deposit appears suspicious, acn365 reserves the right to investigate and may place a hold on the transaction if necessary.

5 Withdrawal & Payout Policy

Your account must be fully verified before you can make a withdrawal from acn365. Withdrawal requests are processed within 3–24 hours.

  • Minimum withdrawal: BDT 500
  • Maximum withdrawal: BDT 1,000,000 per day
  • Withdrawal method: same as the deposit method used
  • KYC documents may be required for your first withdrawal.
  • Withdrawals may be put on hold if suspicious activity is detected.

To withdraw winnings earned from a bonus, you must meet the specified wagering requirements. Attempting to withdraw before the wagering requirements are fulfilled will result in the bonus being voided.

6 Bonus & Promotion Terms

All bonuses and promotional offers on acn365 have their own terms and conditions, detailed on the relevant bonus page. General bonus terms are outlined below:

  • Welcome Bonus: 30x wagering requirement
  • Reload Bonus: 25x wagering requirement
  • Cashback bonuses carry no wagering requirements.
  • Each bonus typically has a validity period of 7–30 days.
  • Only one bonus may be used at a time.

Bonus abuse — such as claiming bonuses through multiple accounts or arbitrage betting — will result in cancellation of all bonuses and account closure. acn365 reserves the right to modify or cancel any bonus offer without prior notice.

To view current promotional offers Promotions Page Visit.

7 Gaming Rules

All games on acn365 are powered by certified RNG (Random Number Generator) software, ensuring every outcome is entirely random and impartial. No game result is predetermined.

  • The use of bots or automation software while playing games is strictly prohibited.
  • In the event of a technical error affecting a game result, acn365 reserves the right to void the outcome.
  • In Live Casino games, the dealer's decision is final.
  • If a game is interrupted due to network issues, the bet will be refunded.
  • In Sports Betting, if a match is abandoned, the bet will be considered void.

Acn365's game providers have their own rules and regulations, which are detailed on the respective game pages. In the event of any conflict with the main Terms, acn365's Terms and Conditions shall take precedence.

8 Responsible Gaming

Acn365 places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment, not a source of problems. To support this, we offer the following features:

  • Deposit limit setting feature (daily, weekly, monthly)
  • Self-Exclusion (temporary account suspension)
  • Reality Check (periodic reminder notifications)
  • Gaming history review feature
  • Referral Information for Expert Support

If you are experiencing a gaming problem, contact our support team right away. For more information, please visit our Responsible Gaming Page See.

9 Prohibited Activities

The following activities are strictly prohibited on acn365 and will result in immediate account termination:

  • Using the platform for money laundering or illegal transfer of funds
  • Use of bots, scripts, or automation software
  • Claiming bonus benefits by creating multiple accounts
  • Attempting to hack or manipulate game software
  • Fraudulent behavior toward other members
  • Impersonating acn365 Staff
  • Using the Platform for criminal purposes
acn365 reserves the right to notify the relevant authorities upon detection of any prohibited activity.

10 Privacy & Data Protection

Acn365 takes your personal data seriously. We adhere to international data protection standards. Your information is never sold to third parties.

The information we collect is used solely for service delivery, security purposes, and legal compliance. For more details, please visit our Privacy Policy Read the page.

11 Limitation of Liability

Acn365 accepts no liability for the following:

  • Losses from a game or bet caused by loss of internet connection
  • Losses or damages caused by third-party software or device issues
  • If login credentials are compromised due to the user's own negligence
  • For expected winnings not received from gambling outcomes
  • Loss of opportunity due to temporary platform unavailability

Acn365 strives to ensure the highest possible service uptime, though brief interruptions may occur due to maintenance or technical issues.

12 Account Suspension & Closure

Acn365 may suspend or close an account without prior notice in the following circumstances:

  • For violations of these Terms and Conditions
  • If fraudulent activity is detected
  • If money laundering or illegal activity is suspected
  • By court order or legal obligation
  • Upon the user's own request

Upon account closure, the user is entitled to receive their verified balance (excluding bonuses), though this may not apply in cases of Terms violations.

13 Governing Law & Dispute Resolution

These Terms and Conditions are governed by international gaming laws and the regulations of the licensing authority. Any disputes will first be referred to the acn365 support team for resolution.

If the support team is unable to resolve the issue, it will be referred to a neutral mediator. The mediator's decision will be binding on both parties.

For any complaints or issues, please contact us at: [email protected]

FAQ

Answers to frequently asked questions about our Terms and Conditions are provided here.

No. Only individuals aged 18 or above may register on acn365. Residents of countries where online gaming is prohibited by law are also not permitted to use this platform.

Withdrawing before the wagering requirements are met will result in the bonus and any winnings derived from it being forfeited. Only the remaining original deposit amount may be withdrawn.

When the Terms and Conditions are updated, the "Last Updated" date at the top of this page will change. For significant updates, a notification may be sent to your registered email or via SMS.

To close your account, notify our support team via 24/7 live chat or email. Please withdraw any remaining balance before your account is closed.

If a game is interrupted due to a technical fault, acn365 reserves the right to refund the bet for that round. However, if the issue is caused by the user's own device or internet connection, it falls outside acn365's responsibility.
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